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Why is my indoor AC coil/compressor covered with ice?

A frozen indoor coil indicates that the refrigerant level is low, or the air filter is clogged. In either case, the coil will get colder & colder until the condensation on the coil turns to ice. This condition can be very harmful to the air conditioner.

Does my air conditioner use freon? Is freon illegal?

The current law prevents the use of R-22 in NEW systems after 2010. The law also caps production of R-22, and will result in higher prices as supply tightens. R-22 should be available to service your air conditioner for a long time to come.

Should I repair the system or just get a new air conditioner?

Compressors fail for a number of reasons. One of the most common is burnout. In this situation, acid and burnt varnish are distributed throughout the system contaminating the indoor and outdoor coils and the refrigerant piping.

What can be done to fix hot spots in my house?

Temperature variations from room to room result when duct work is incorrectly sized. In some cases, our technicians are able to rework the duct system to improve airflow. Another solution may be to replace the windows in a hot room with Low-E glass.

What’s the difference between a heat pump and a mini-split system?

The main difference is that the mini split system does not contain ductwork. Each indoor unit is placed with the space you want heated or cooled, and it’s possible to add more indoor units if you make additions to your home or business.

Should I get a central AC unit or a ductless system?

There is no easy answer to this question. It all depends on the structure of your home, your location, and your personal needs. If you have an older home, you may not be able to install extensive ductwork, and so a ductless system may work best.

I thought pollution was outside. Why should I be worried about my air indoors?

We spend 90% of our time every day indoors. Plus, today?s efficient, airtight homes are excellent at conserving energy, but that also makes them better at trapping potentially irritating particles inside the home.

What does Clean Air Delivery Rate (CADR) mean?

Clean Air Delivery Rate (CADR) is recognized by the Federal Trade Commission (FTC) and Environmental Protection Agency (EPA) as a fair and objective measure of various air cleaner technologies.

I keep my home very clean. Could the air in my home still not be clean?

Yes. Consider that the average home generates 40 pounds of dust for every 1500 square feet of space. While regular home cleaning is an excellent measure to reduce exposure to irritants and pollutants.

What is Emergency Heat?

All Pumps in northern climates need a supplemental heating source. Usually it is in the form of electric resistance heating - at the indoor unit. This is an all-electric Heat Emergency Heat is when you use your supplemental heat by itself.